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Reviews
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Norman on May 21, 2026
5 out of 5 starsMerchandise received as advertised. No problems with the items
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Elizabeth on Aug 24, 2026
5 out of 5 starsA truely beautiful piece - a little work of art in itself! I ambsolutely delighted with my purchase. The additional gift from the East is full of charm and touches me deeply - a true memorable experience.
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Jan on Aug 12, 2026
5 out of 5 starsWaited a little but came from China so can't make it in two days! Didn't need any customer service.
Lyra responded on Aug 12, 2026
Sorry for the problem. I tracked the tracking number, it took 13days to deliver the package to Mailbox, you should get the package on Jul 3,if you get the package today. I am really sorry. it almost delayed a month ,have refund your shipping cost. Sorry.
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About bigbigshop
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Handmade Exquisitely designed Chinese frog closures
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 3 days of purchase
More information
Frequently asked questions
Wholesale availability
if you need wholesale lots,please contact us,we can give you a discount.
Starting August 29 shipments entering the US may be subject to duties and taxes, regardless of value, does US buyer needs to pay the duties?
Our listing price is inclusive of tariffs, duties and fees. Our current carrier offers Delivered Duty Paid (DDP). tariffs are paid upfront by us—preventing surprise fees for buyers. Buyers do not need to pay for customs duties.
Can I add extra fee for express shipping?
We can send the package via express shipping,such as DHL,UPS,TNT,Fedex.the shipping fee depends on the distance and item's weight.We will give you a price when you contact us.Normally 25USD for 500G.
Courier company request customers' telephone number as mandatory for delivery.Courier will contact you if you are not available to receive the delivery or when the driver cannot find the address.The courier also needs to contact buyer if shipping damage or shipping lost occurs.
When will the order be sent? how many weeks will it take ?
Order will be sent within 2-3workdays.
Normally packages will be sent via Yanwen Air Tracked Packet/4PX,10-15workdays to reach you. we will give a tracking number, then buyer can track it online.
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