BlackhavenArchives

Blackhaven Archives Privacy Policy

Last Updated: August 2026

At Blackhaven Archives, your privacy is important to us. This Privacy Policy explains how personal information is handled when you purchase a digital product, contact our shop, or otherwise interact with Blackhaven Archives through Etsy.

Blackhaven Archives sells digital cross stitch patterns and downloadable files only. No physical products are sold or shipped by our shop.

Information We Receive

When you purchase a digital product or contact Blackhaven Archives through Etsy, Etsy may provide us with information necessary to fulfill your order and communicate with you. This may include information such as:

Your Etsy name or username
Your email address
Details relating to your purchase
Information you voluntarily provide when contacting us
Other information Etsy makes available to sellers as necessary to operate the transaction

Blackhaven Archives does not receive or store your full payment card information. Payment processing is handled through Etsy and its payment systems.

Because all Blackhaven Archives products are digital downloads, we do not require or use your information for physical shipping or delivery. No physical merchandise is shipped.

How We Use Your Information

Information provided through Etsy may be used to:

Fulfill and provide access to your digital purchase
Respond to questions or requests for customer support
Resolve problems relating to an order or download
Communicate with you regarding your purchase
Maintain appropriate business and transaction records
Comply with applicable legal, tax, accounting, and regulatory obligations
Protect the security and integrity of our shop and transactions

We do not sell, rent, or trade your personal information.

Digital Downloads

All Blackhaven Archives products are digital downloads.

After your purchase is completed through Etsy, your files are made available for download through Etsy's digital-download system. Blackhaven Archives does not ship physical products, and we do not collect personal information for physical delivery.

Please refer to Etsy's policies and help resources for information about how Etsy processes and stores information associated with your Etsy account and purchases.

Sharing of Information

Blackhaven Archives only shares or uses customer information when reasonably necessary to operate the shop, fulfill an order, provide customer support, comply with legal obligations, or protect our legitimate business interests.

Your information may be processed by:

Etsy, which operates the marketplace, payment processing, messaging, digital-download delivery, security, and related services
Service providers used by Etsy to operate its platform and services
Government authorities or other parties when disclosure is required by law
Other parties when necessary to address fraud, security, disputes, or legal claims

Blackhaven Archives does not sell customer information to third parties.

Third-party services, including Etsy, maintain their own privacy policies governing information they collect and process.

Marketing Communications

Blackhaven Archives will not use information obtained through an Etsy transaction to send marketing communications where doing so would violate applicable law or Etsy's policies.

If you separately choose to subscribe to communications from Blackhaven Archives, your information may be used to provide those communications in accordance with the consent you provided and applicable privacy laws.

You may unsubscribe from marketing communications at any time.

Information Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing customer service, maintaining business and financial records, resolving disputes, preventing fraud, and complying with legal or tax obligations.

Because Etsy operates the marketplace and maintains its own records, Etsy may retain information according to its own policies and legal requirements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request restriction of certain processing
Object to certain uses of personal information
Withdraw consent where processing is based on consent
Request information about how your personal information is used

Some rights are subject to legal or regulatory limitations.

If your request concerns information held by Etsy, you may need to contact Etsy directly. Etsy provides additional information about privacy and personal-information requests through its Help Center.

International Buyers

Blackhaven Archives is an Etsy shop and Etsy may process information across different countries in connection with operating its marketplace and services.

Where applicable, Etsy and its service providers use safeguards required by applicable privacy laws when transferring or processing personal information internationally.

Children's Privacy

Blackhaven Archives does not knowingly collect personal information directly from children for the purpose of selling products.

Purchases and interactions with our shop are conducted through Etsy and are subject to Etsy's applicable policies and age requirements.

Etsy and Third-Party Privacy Practices

This Privacy Policy applies specifically to Blackhaven Archives and does not replace Etsy's own Privacy Policy or the privacy policies of third-party services.

Etsy independently collects and processes information in connection with operating its marketplace, payments, security, advertising, analytics, and other services. Etsy's privacy practices are governed by Etsy's own policies.

Contact Blackhaven Archives

If you have a question about this Privacy Policy or how Blackhaven Archives handles information, please contact us through Etsy Messages.

Blackhaven Archives
Preserving the Curious Since 1887.