The sizes of our boxes are clearly listed on each individual listing under the description. Please do look at this information before purchasing.

We do not offer a gift wrapping service - the treats are placed in the box, which is then posted within a recyclable mail bag.

We are able to make custom boxes, please message us with your query and we will be pleased to help!

Please allow up to 10 working days for orders to arrive, especially if you are choosing 2nd class postage at checkout.

Whilst we make every effort to ensure your box arrives in perfect condition, unfortunately sometimes they can become jumbled in transit. This is due to the nature of the product and the way in which they travel to you. We would love for every box to arrive looking as lovely as our marketing photos, but unfortunately on rare occasions, that isn't always possible. We do apologise about this and are working hard to find ways to solve this without using plastic.

Please pay close attention to dispatch dates which are advertised on the products and when you pay. I cannot accept cancellations for orders.

I don't accept returns, exchanges or cancellations.
But please contact me if you have any problems with your order.

All of our treats are ethically sourced, most of them locally. If you would like a detailed list of ingredients and nutritional information at any stage of ordering, please drop us a message!
Unfortunately we can't be held responsible if your dog does not like any of the ingredients, or if they are (unknowingly) allergic to them. We do not use any toxic ingredients.

Whilst we make every effort to ensure your order reaches you on time, please be aware they can take up to 20 working days to arrive with our chosen carrier. We cannot be held responsible for any issues with delivery timescales or customs, but will do our best to assist where possible.

Most of our items have a shelf life of 3 months + Please store in a cool, dry place. If you have any queries, drop us a message!

We can wholesale. We are on Faire or you can message us directly on our social media channels