Elaine Jewelry Designs accepts payments through PayPal. You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Packages will ONLY be sent after the payment has been received. Customers are obliged to pay within three days of placing the order. If payment has not been received on the fourth day, the transaction will be cancelled.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.

Any additional local payments due to taxes will be handled by the buyer.

****** From time to time we decide to change shipping policies and grant our customers free shipping or partial fees!! *******

There are two methods of shipping available by airmail or DHL or equivalent depending on size and value of the item sold.

The package will be sent within 1-3 days, once the payment has been received, and
The shipping usually takes 7-14 work days to arrive at its destination. Regular registered mail might take up to 4 weeks but mostly less.

All packages will include a packing slip, either inside the box or in the pouch used on the outside of the box. All items will be packed as best possible for safe transit.

Unfortunately we cannot be responsible for any delays during shipping and/or in customs.

Should insurance be required, It can be added and paid by buyer.

In any case before any shipment is made and should you have any questions, please do not hesitate to contact us and we can settle all shipment and/or insurance issues in best way possible.

Privacy Policy:

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

As part of the Etsy site our privacy policy is part of the Etsy privacy policy. See Etsy Policy here: https://www.etsy.com/legal/privacy/?ref=ftr


What personal information do we collect from the people that visit this shop, or website?
When requesting information, enrolling for a jewelry course, registering to the Etsy website or ordering a product, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, jewelry sizes or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
Provide us with feedback on our products or services

How do we use your information?
We may use the information we collect from you when you register and/or make a purchase or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)


How do we protect your information?

The security of your personal information is important to Etsy. Etsy follows generally accepted standards to protect the personal information submitted to them, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact Etsy at legal [!at] etsy.com.

Etsy encrypts certain information (such as credit card numbers) using secure socket layer technology (SSL). Etsy follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while Etsy strives to protect your personal information, they cannot guarantee its absolute security. Etsy offers optional advanced security settings for members, such as two-factor authentication for signing in, full-site SSL, and login history; you can enable these options under your account settings.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Etsy implements a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on Etsy servers.


Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site.


Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.



Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page at our shop
Can change your personal information by logging in to your account.

Contacting Us:

If there are any questions regarding this privacy policy, you may contact us using the information below.

Lapis Horizon (Elaine Jewelry Design)
valkhof 94
Leidschendam, 2261HV
Netherlands