EnchantTheOrdinary is taking a short break
Reviews
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Blue on Nov 26, 2019
5 out of 5 starsExcellent detail in these figures. Perfect condition. Would highly recommend this seller.
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Colleen on Nov 8, 2019
1 out of 5 starsDon’t order from this seller, unless you want to watch your messages daily. Seller refused to ship purchase until I checked messages and responded. Now, seller has arranged shipping to require someone to be home for delivery. It’s been two months since I ordered this gift and it hasn’t been delivered. I’m not happy and I am concerned that this seller may be orchestrating g a situation to justify not fulfilling their part of the purchase agreement.
Michelle responded on Nov 12, 2019
Hello Colleen, I'll do my best to address your concerns. I state in my listings & policies I use Royal Mail's Int. Tracked & Signed-For service, so buyers are fully insured. I didn't dispatch immediately as the 'mark as gift' option wasn't selected & I noticed the shipping name was different to yours. Despite checking this I kept to the dispatch time of 5-7 working days, excluding weekends. Delivery was attempted 16 days after the order date, which isn't unreasonable for transatlantic orders. No one was able to sign for the parcel. USPS only keep hold of items for 14 days - if tracking shows delivery hasn't been rescheduled I message buyers to give a week's notice of the deadline - this is why I messaged again. If you wish to talk things over further please contact me through Etsy messages.
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Galina on Sep 18, 2019
5 out of 5 starsa stunning addition to my Odin shrine. This was very quickly shipped and it's just perfect.
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Daniel on Jul 19, 2019
5 out of 5 starsLovely item, fast delivery and good service - highly recommend!
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Dawn Beedell on May 29, 2019
5 out of 5 starsLoved the lotus cup and the fact it was carefully selected, prepared and charged ready for me to use straight away on my altar. Lovely packaging and a little thankyou card included. Thankyou
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Christina on Apr 10, 2019
5 out of 5 starsPICTURES DON'T DO IT JUSTICE AT ALL! I am in love with this necklace. It is so gorgeous! When I opened up the package, I was amazed. I couldn't believe how nice the beading she did was, and not a single one the slightest bit out of alignment. It must have been really hard to get it that perfect!
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Andrew on Dec 9, 2018
5 out of 5 starsReally happy with this purchase!!! Shipped to Ireland in about 3 days. Would recommend this seller!
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Victoria on Dec 7, 2018
5 out of 5 starsGreat package, right on time, and with a little gift! I recommend this shop. :)
Adding a bit of enchantment to everyday life ✨
Shop members
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Michelle
Creator & Designer, Finder Of Pretty Things, Professional Magpie
I love finding and creating things to inspire others to add that extra bit of enchantment to everyday life ✨ I've had M.E. and other conditions for over 17 years, and the shop provides a creative outlet for me.
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Christine
Personal Support Officer, Creative Overseer
Christine is Michelle's mum and plays a vital role in helping to keep the creative process going, as well as offering personal support.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Shipping
I package all my items securely. Statues are wrapped in eco-friendly protective paper. Prayer beads are wrapped in the eco paper and inside a box.
If you would like to buy more than one item please contact me and I will provide a combined shipping quote.
Please note that for heavier items (statues) I might not be able to combine shipping costs due to weight restrictions.
PLEASE NOTE THAT DUE TO HEALTH REASONS I CAN ONLY POST ONCE OR TWICE A WEEK. PLEASE ORDER WITH PLENTY OF TIME IN ADVANCE.
Additional policies and FAQs
Privacy
More information
Frequently asked questions
Gift wrapping and packaging
I wrap all my statues and altar finds in teal tissue paper with a gold raffia ribbon. Prayer beads are placed in an organza bag that complements the colour of the beads used. They are then sent in boxes wrapped in green-turquoise paper and gold raffia ribbon.
Care instructions
Please be aware that all prayer strands and jewellery are a potential choking hazard and should be kept away from children and animals. Although I make my strands and jewellery with strong, flexible beading wire they are not meant to be pulled on with any force. Doing so may result in breakage.
Do not submerge the prayer strands or jewellery in water. Take a damp (not soaking wet) cloth and gently rub the beads if you need to clean them. Please try to avoid getting the metal elements wet.
The statues and finds are breakable and are not suitable for small children.
Problems with an order
If you have any problems with your order please contact me before leaving feedback. I will try to reply as soon as possible, but please be aware that sometimes I cannot answer on the same day for health reasons.
Undelivered items returned to sender
I SEND ITEMS RECORDED SIGNED-FOR - If delivery is attempted but fails and isn't rescheduled the item will be automatically returned to sender (me). I can only offer a refund on the cost of the item. If you wish the item to be posted again this will be at your own expense. The reason for this is that where delivery has been attempted but failed Royal Mail deem it the buyer's responsibility to collect it or rearrange delivery.
Items that don't arrive because they get lost in the post will be refunded in full. In this instance I can claim a refund from Royal Mail because they are deemed responsible.