Announcement
Follow @ennahandmade on Instagram and DM me. We will then send you a code for 10% of your order! 😍
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www.ennajewellery.com
Reviews
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malpas5555 on Jun 27, 2023
5 out of 5 starsLove, love, love these earrings. Super stylish and super comfortable too. Many thanks.
Ina responded on Jul 16, 2023
Thank you for the amazing feedback.
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randombutterfly1 on Apr 12, 2023
5 out of 5 starsAbsolutely stunning headband and so comfortable to wear! Also, great customer service!
Ina responded on Jul 16, 2023
Thank you for the feedback.
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Rebecca on Mar 30, 2023
5 out of 5 starsAbsolutely gorgeous earrings, such a statement piece and I've worn them lots. Sellers communication was great and she was very helpful (I needed quick postage due to an event). Would highly recommend her lovely work
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Jill on Jan 25, 2023
5 out of 5 starsCannot put into words, just how gorgeous this is. Thank you so much.
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Sarah on Jan 11, 2023
5 out of 5 starsSOOOOOOOO BEAUTIFUL AHHHHH! Oh my gosh. These are so well articulated and flow nicely/don't get stuck. The white is WHITE. They have a silky look and I love the unique design so much. Thank you! ✨
Ina responded on Jul 16, 2023
Thank you for the amazing feedback.
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Stella on Dec 10, 2022
5 out of 5 starsAbsolutely beautiful so nice to find clip on earrings cany wait to wear them thank you
About EnnaJewellery
Welcome to ENNA Store!
Shop members
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Ina Prodanova
Owner, Designer, Maker
As a creative person, I love to experiment with shapes and materials in order to create unique hand-painted designs using also plastic bottles, acrylic, etc. It never gets boring to me.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalised orders
Message me and describe your dream accessory. We will discuss it, I will make a sketch and after your approval, I will then start on making it.
Please allow up to two weeks for brainstorming, sketching, gathering materials, making etc. If it's a rush order then a small fee will apply. Please enquire :)
50 % deposit is required and after approving the final piece the rest of the sum must be fully paid. The item then will be sent out First Class Special Delivery.
You can always change your mind! Cancellations are always accepted, but please note that deposit is not refundable. This is to ensure that all cost will be covered by it.
*Please note I can not accept returns or exchange on customised order!
Gift wrapping and packaging
Your item is always well-packed in most often brown recycled box, tissue paper & a ribbon in matching colour, bubble wrapped for extra safety and sent in a brown envelope to you. I believe every order is a present for the person who purchases it.
But if you'd like a Gift Gift wrapping for a Special Special person just mention it at the checkout OR in a private message. I will be happy to include personalised hand-drawn by me greeting card with your personal message!
Care instructions
Please handle your item with extra care. Every handcrafted product needs a special care and attention and not be treated as any other high-street metal jewellery.
• ENNA's products are well made and the acrylic jewellery must be polished with a soft cloth to remove fingerprints etc. in order to achieve a high-gloss effect. Please avoid contact with liquids / perfumes/ and heat!
• The hand-painted jewellery MUST be kept away from any other jewellery to prevent the paint from scratching, kept in separate box, kept away from water/liquid/perfumes. These are hand-painted accessories and due to the nature of handmade they need extra care.
Returns
• Please take a good look at all the images and read the descriptions, FAQ, measurements etc. before placing your order!
• To return the item for a refund or exchange you have 7 days from delivery to do this.
• Please note I can NOT accept returns or exchange on customised orders.
• To return your items - the piece must be unworn and returned in the condition it was delivered in with all packaging. Returning the item is your responsibility. Sadly I can't be held responsible for returns that are lost in transit so I kindly advise to include tracking number.
• Please be aware the return postage is client’s responsibility.
Return Address:
Enna Jewellery
83C, Flat 3, St. Stephens Rd.
TW3 2BJ
London, Uk
Refunds
• Refunds are accepted if you receive the item faulty, damaged, not as pictured, or you just don't want it anymore and returned within 7 days of delivery. The jewellery must not been worn.
• To get the refund you must return your items and the piece must be unworn and returned in the condition it was delivered in with all packaging. Returning the item and return shipping costs is client’s responsibility, I recommend that you send the parcel using a delivery service that insures you for the value of the goods. Sadly I can't be held responsible for returns that are lost in transit. With insured postage you can recoup any costs.
• Please be aware the return postage is responsibility of the client and the good will be always refunded!
Seller details
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