EnnaJewellery

Handcrafted Creative Jewellery that will inspire you!

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Follow @ennahandmade on Instagram and DM me. We will then send you a code for 10% of your order! 😍
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www.ennajewellery.com

Announcement

Last updated on Jan 7, 2021

Follow @ennahandmade on Instagram and DM me. We will then send you a code for 10% of your order! 😍
______________

www.ennajewellery.com

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Ina Prodanova

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Ina Prodanova

Reviews

Average item review
5 out of 5 stars
(285)
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About EnnaJewellery

Sales 1,389
On Etsy since 2015

Welcome to ENNA Store!

Shop members

  • Ina Prodanova

    Owner, Designer, Maker

    As a creative person, I love to experiment with shapes and materials in order to create unique hand-painted designs using also plastic bottles, acrylic, etc. It never gets boring to me.

Shop policies

Last updated on Oct 14, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Jul 6, 2022

Frequently asked questions

Custom and personalised orders

Message me and describe your dream accessory. We will discuss it, I will make a sketch and after your approval, I will then start on making it.

Please allow up to two weeks for brainstorming, sketching, gathering materials, making etc. If it's a rush order then a small fee will apply. Please enquire :)

50 % deposit is required and after approving the final piece the rest of the sum must be fully paid. The item then will be sent out First Class Special Delivery.

You can always change your mind! Cancellations are always accepted, but please note that deposit is not refundable. This is to ensure that all cost will be covered by it.

*Please note I can not accept returns or exchange on customised order!

Gift wrapping and packaging

Your item is always well-packed in most often brown recycled box, tissue paper & a ribbon in matching colour, bubble wrapped for extra safety and sent in a brown envelope to you. I believe every order is a present for the person who purchases it.

But if you'd like a Gift Gift wrapping for a Special Special person just mention it at the checkout OR in a private message. I will be happy to include personalised hand-drawn by me greeting card with your personal message!

Care instructions

Please handle your item with extra care. Every handcrafted product needs a special care and attention and not be treated as any other high-street metal jewellery.

• ENNA's products are well made and the acrylic jewellery must be polished with a soft cloth to remove fingerprints etc. in order to achieve a high-gloss effect. Please avoid contact with liquids / perfumes/ and heat!

• The hand-painted jewellery MUST be kept away from any other jewellery to prevent the paint from scratching, kept in separate box, kept away from water/liquid/perfumes. These are hand-painted accessories and due to the nature of handmade they need extra care.

Returns

• Please take a good look at all the images and read the descriptions, FAQ, measurements etc. before placing your order!
• To return the item for a refund or exchange you have 7 days from delivery to do this.
• Please note I can NOT accept returns or exchange on customised orders.
• To return your items - the piece must be unworn and returned in the condition it was delivered in with all packaging. Returning the item is your responsibility. Sadly I can't be held responsible for returns that are lost in transit so I kindly advise to include tracking number.
• Please be aware the return postage is client’s responsibility.

Return Address:
Enna Jewellery
83C, Flat 3, St. Stephens Rd.
TW3 2BJ
London, Uk

Refunds

• Refunds are accepted if you receive the item faulty, damaged, not as pictured, or you just don't want it anymore and returned within 7 days of delivery. The jewellery must not been worn.

• To get the refund you must return your items and the piece must be unworn and returned in the condition it was delivered in with all packaging. Returning the item and return shipping costs is client’s responsibility, I recommend that you send the parcel using a delivery service that insures you for the value of the goods. Sadly I can't be held responsible for returns that are lost in transit. With insured postage you can recoup any costs.

• Please be aware the return postage is responsibility of the client and the good will be always refunded!

Seller details

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