happyknitball

Privacy Policy for happyknitball


This Privacy Policy explains how I (the seller) collect, use, and share your information when you purchase from my Etsy shop. It applies to all buyers, including those in the United States, European Union (EU), and United Kingdom (UK).

1. Information I Collect


To fulfill your order, you provide me with certain information (which you authorized Etsy to share with me), such as:

Your name

Email address

Postal address

Payment information

Details of the product you’re ordering



You may also provide me with additional personal information (for a custom order, for example).

2. Why I Need Your Information & How I Use It


I rely on a number of legal bases to collect, use, and share your information, including:

To fulfill your order: I use your information to provide my services, such as shipping items to you.

To comply with the law: I may collect, use, and retain your information if required by tax law or legal processes.

For legitimate interests: As needed to provide customer service and improve my shop, provided those interests are not overridden by your rights.

With your consent: If you sign up for optional marketing messages, I will use your information for that purpose.

3. Information Sharing & Disclosure


I share your personal information only for limited reasons and circumstances:

Etsy: As necessary to provide you my services and comply with Etsy’s Seller Policy and Terms of Use.

Service providers: I engage trusted third parties (such as shipping companies) to deliver your order.

Compliance with laws: I may collect, use, retain, and share your information if required to respond to legal or tax obligations.

4. Data Retention


I retain your personal information only for as long as necessary to provide my services and comply with legal/tax obligations. Typically, I keep this data for up to 7 years (for tax records), after which it is securely deleted.

5. Your Rights


If you reside in the EU or UK, under the GDPR you have the following rights:

Access: You may have the right to access the personal information I hold about you.

Change/Restrict/Delete: You may request that I correct, restrict my use of, or delete your personal information, except where I am required by law to retain it.

Object: You can object to my processing of your data for legitimate interests (e.g., customer service).

Complain: If you reside in the EU/UK and wish to raise a concern, you may contact your local data protection authority.

6. How to Contact Me


For purposes of EU/UK data protection law, I, Grazina Maciuliene, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:

happyknitball@gmail.com
36 Supple Hall, Dunshaughlin, Co. Meath, A85 C952, Ireland