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Thank you for visiting! I ship orders once a week. I appreciate your patience!
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Dara on Apr 17, 2024
5 out of 5 starsArrived very well packaged and in great condition. Love the design and am very grateful for the care instructions. Highly recommended. Thank you so much!
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shoheiyasuda1 on Apr 16, 2024
5 out of 5 starsMy wife is a biiiiig smoliv fan, so I had to get it for her! The bag was very sturdy and well made! Would love to see this print on a T-shirt!!
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Natalie on Mar 24, 2024
5 out of 5 starsJupy’s products are always high quality, and this bag is no different. I’ve wanted this bag since before it was even released, but didn’t have any extra funds until now, so I’m super glad it was still available. This is my first ita bag and I’m so happy to have a dedicated place to put the pins I’ve been collecting over the years. It also comes with a Remlit/Kikwi pin, which is absolutely adorable. Thank you, Jupy, for designing such a beautiful bag!
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Breanna on Apr 17, 2024
5 out of 5 starsAs Leon's #1 bbg I have to say this is PHENOMENAL. I will make it my duty to buy every Leon item on this site <3 thank you for allowing me to purchase this, I eagerly await more Leon stuff! <3 thank you! it's absolutely beautiful. i was in shock with the colors, the effect of the keychain has an orange tint! (best color) and I LOVE IT!!
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shoheiyasuda1 on Apr 16, 2024
5 out of 5 starsThe funniest and cutest pokemon stickers I've ever seen!
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Valerie on Apr 15, 2024
5 out of 5 starsLove these totes - my kids wanted them and were super excited for them. Also love the two sets of straps for hand and over the shoulder carry.
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Jennifer on Apr 15, 2024
5 out of 5 starsAmazing bag! High quality and soft. Shipping was very fast!
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Frequently asked questions
It says you shipped my order but I haven’t received it. Where is my order?
As I have no insight into the internal workings of the postal service, I can’t say for certain. I cannot be responsible for packages delayed, misplaced, or lost by the postal service. Please do not place any orders if this is unacceptable to you. Delivery issues should be reported to your local post office, as I am in no way associated with them and cannot control any aspect of the delivery process.
Rest assured that I package your items with the utmost care and quality packaging materials. I also do extensive quality checks before I list an item, so I will not offer refunds or redeliveries for lost or damaged goods since it is completely out of my control once I drop it off the post office. Thank you for understanding.
Why should I leave a 5-star review?
It’s important to my (and many artists’) store that I have a good reputation.
If you want to leave anything besides a 5-star review, I ask that you please contact me first. Contacting me allows me to help you with anything you need, within reason, before you leave a bad review.
Please note that we independent sellers are NOT Amazon or a billion-dollar corporation like Walmart. We are just artists with a passion to make things you may like. As such, we cannot provide you the service that these huge companies offer, like “money back guarantee” or “guaranteed restock of your favorite item.”
I appreciate your support and understanding. Thank you once again for supporting me.
My tracking number hasn’t updated after you shipped my order. Why not?
Tracking numbers can take anywhere from 24-72 hours to update once I drop them off at the post office, and the moment you receive your shipping notification email is NOT when I have dropped off your parcel. At that point, I have only printed your shipping label.
If your tracking does not update within 15 business days of shipping, and you have not yet received your order, please let me know. I will do my best to assist you.
I didn’t get my order. Give me a refund!
VERY rarely, a parcel may get lost due to USPS’s negligence. This is why I highly recommend everyone to sign up for Text Message updates via USPS.com.
Unfortunately, I do not typically give refunds or replacements for orders when they are lost due to circumstances outside of my control.
However, that doesn’t mean I won’t do my best to help you. Normally, I will call USPS (1-800-ASK-USPS) to see what happened with your parcel, but you are also requested to please go to your local post office to check your parcel’s whereabouts. Bring your tracking number and photo ID, too!
It’s been a while, and my item is now defective. I want a replacement or refund!
I check all my items very carefully before sending, and a buyer has 72 hours to contact me from the time of delivery if their item is defective upon receipt.
If it’s past 72 hours, I cannot be held responsible for any defects or damages.
I ordered an item, received it, but I changed my mind and want a refund.
Unfortunately, I do not accept refunds or exchanges due to circumstances outside of my control.
Please do not purchase from me if you often have financial difficulties or buyer's remorse. My items are one-of-a-kind, which explains my prices. Thank you!