LucineCo is taking a short break
Reviews
-
Summer on Dec 17, 2023
5 out of 5 starsThis wedding band is so unbelievably beautiful I might need to push my wedding date up, so I can wear it sooner! I am obsessed, thank you Tracey!!
-
Summer on Dec 17, 2023
5 out of 5 starsTracey helped customize this ring with my mother's diamond, and she did an unbelievably amazing job! I am completely obsessed. She was amazing at sharing the ring's progress as it was designed and created and the communication was excellent, thank you so much!
-
Amy on Nov 19, 2023
5 out of 5 starsThey shipped me replacement stones for my engagement ring because it was more cost effective for me than having to ship my ring across the border twice. So thoughtful and they were quick to respond and ship the stones. Love them.
Tracey responded on Nov 27, 2023
Glad we could figure out a convenient way to replace the stones for you, Amy!
-
Kaleigh on Oct 16, 2023
5 out of 5 starsHad an amazing experience working with Tracey! She took our custom design ideas and ran with it to make our perfect ring, even sourcing the stone we wanted. The price overall was extremely reasonable. I am so so happy to wear this every day!!
Tracey responded on Oct 18, 2023
Truly honored to have made this ring for you! And likewise, working with you was a great pleasure. All the best with your upcoming wedding!
-
Lawrence on Jan 25, 2023
5 out of 5 starsEverything moved timely. Ring arrived when promised. Ring was beautiful and fiancé loved it. Moissanite has great clarity and opals have much fire. We could not be happier. Thank you!
-
Jenny on Jun 15, 2022
5 out of 5 starsI received my BEAUTIFUL ring today and was overwhelmed with happiness!!! It is stunning, flawless, comfortable and the sizing was perfect! I am so excited to have this as my wedding band! The customer service was great when I had some questions before ordering it. She replied quickly and was very helpful. The shipping was fast and professional. The ring was wrapped with special touches and great care! Just an overall outstanding experience!!❤️
-
-
-
Jesse on Apr 6, 2022
5 out of 5 starsWhat a great find! I will be ordering from Tracy, the owner, again! Thank Tracy for the wonderful note you included.
Bridal Jewelry Redefined
Shop members
-
Tracey
Owner, Jewelry Designer, Setter + Finisher
I wear many hats when it comes to designing and crafting. I'm also experienced with customer relations, having previously worked as a bridal stylist in the wedding industry. Now you'll find me busy at my jewelry bench perfecting rings!
-
James
Owner, Designer
Helping husband to Tracey! I illustrate for a living, having worked on Netflix shows for renown clients such as Disney and DreamWorks. I add a touch of fantasy when designing our pieces, and also strive to help you visualize your ring custom ideas!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
How long will my order take to ship?
Canada - Canada Post Xpresspost: 1-2 business days to residences in most metropolitan areas. Insurance included.
US - Canada Post Xpresspost USA: As soon as 2-3 business days to many major urban centres in the USA. Insurance included.
International - Canada Post Xpresspost International: As soon as 4-7 business days to over 70 countries. Rates available at checkout. Insurance included.
►►Lucine and Co. is not responsible for duties and taxes incurred for US and International shipments. This is the sole responsibility of the customer.
►►Shipping times are estimates only, and may take longer due to unforeseen circumstances out of our control.
►►Shipping upgrades are available upon request!
Sizing Details
We recommend finalizing all ring sizes at a local jeweler BEFORE making an order. Do not rely solely on online sizing charts which will likely be inaccurate and not account for 1/4 and 3/4 sizing. Online charts also do not account for knuckle size, which varies greatly from person to person.
If resizing is a must, please keep in mind that rings can generally be sized up or down 1 size (usually without any issue), and 2 sizes with low risk. Please check with us as this will depend on the specific ring design as possibilities will vary. Sizing beyond 2 US sizes is not recommended and risks maligning stones and weakening the shank.
Why Lucine + Co?
Lucine Co is a humble mom and pop shop, established with the hopes to promote true love and commitment.
We believe that your marriage is meant to be patient, kind and long lasting. We craft each ring to present your values and testimony.
All of our items are ethically produced with our partners in the US and Canada, and we stand behind the quality of all Lucine Co jewelry.
We believe you are the centerpiece of your love story, the purpose of our jewelry is to shine a light on your own beauty and compliment you.
Do you accept custom orders?
Yes, mostly limited to minor customization on our existing rings. If you have an idea you’d like us to make a reality, please contact us and we'll see what we can do! We retain the right to re-use and re-sell any custom designs we create.
Please note that custom orders require 4-6 weeks production time to account to account for CAD design editing, and the time required to order and cut custom stones.
How should I care for my ring?
Your Lucine + Co pieces are considered heirlooms, worthy of daily care and protection. Ensuring your jewelry looks it's best with minimal maintenance and repairs will require the following:
-Cleaning jewelry weekly with a lint-free cloth (similar to cloths for camera lenses and glasses) to avoid buildup.
-Avoiding any chemical cleaners, especially with softer stones like opals. Warm water and mild dish soap will do!
-Storing your jewelry safely in a fabric-lined jewelry box when not in use.
-Removing jewelry while sleeping, showering, exercising, swimming, using saunas, and doing handiwork.
-Applying beauty products and creams/perfume/makeup/hairspray BEFORE wearing your jewelry.
Moissanite vs. Diamond
Although Diamond has a long history of being the status quo, these days, customers are looking for a quality alternative that doesn’t break the bank.
At 9.25, Moissanite is only a 0.75 difference from Diamond on Mohs scale of hardness. With even less of a visual difference, more and more couples are opting for Moissanite engagement rings. With Moissanite, you get a higher carat size for a fraction of the price.
We acknowledge weddings can be costly occasions, so we offer you peace of mind in knowing you can spend less on your ring and more on your marriage.
Why Solid 14k Gold?
A lot of fashion jewelry is made with gold plating, where the underlying metal is solid silver, copper, or brass, making the ring less durable and of course less valuable. Overtime, the outer gold plating fades away, revealing the ring's true composition.
Solid 14k jewelry is a high quantity of pure 24k gold mixed with metal alloy to give it increased strength and durability. Rather than a plating, this is solid throughout, and is not prone to tarnishing or changing color. The exception is 14k white gold that is rhodium plated, and needs re-plating every few years to maintain brightness.
24k jewelry is not used here in the West, as it is very soft and not durable enough for our intricate designs that incorporate small accent stones.
What are your payment options?
We require full payment prior to starting production.
Do you offer a warranty?
For the lifetime of your jewelry, we will gladly offer a variety of services and repairs. 1st year of servicing is on us, just pay for insured shipping with tracking when mailing to us.
Coverage in 1st year:
-Inspection
-Cleaning/polishing
-Replacement of lost accent stones
Services available at a fee:
-Damaged prongs from wear and tear or accident
-Resizing
-Focal stone replacement (.50 ct diamond equivalent and larger)
-Damaged stones and setting (unless shown upon arrival)
Servicing outside of Lucine + Co will void warranty. We know our stones and settings best, and any tampering by alternative shops can make future servicing of your jewelry impossible to do. Warranty is non-transferable and must be requested by original buyer.
Returns and Exchanges
We proudly offer a 30-day satisfaction guarantee for our original designs only. If for any reason you are unhappy with your order, we retain a 15% restock fee and will reimburse the remainder when you return your item within 30 days of delivery. Item must not be damaged, or show any visible signs of wear and tear. We are also not responsible for return shipping or export fees that are incurred in the process.
We refuse the right to refund orders that don't meet our requirements. Of course, your satisfaction is important to us, and we'd gladly make any adjustments within our means. Please note that additional services are subject to fees.
Customers limited to 1 exchange within 30 days, with full order value credited towards a new purchase.