maceyetsy

This Privacy Policy describes how I, maceyetsy, collect, use, and share information when you purchase from my shop, contact me, or otherwise use my services through Etsy.

1. Information I Collect
To fulfill your order, you must provide Etsy with certain information, such as your name, email address, postal address, payment details, and the details of the product you are ordering. I may also receive additional personal information from you if you contact me directly, for example regarding a custom order, personalization, shipping details, or delivery questions.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, communicate with you about your order, resolve disputes, or provide customer support;
- when you have given your consent, such as when you contact me directly with a custom request;
- if necessary to comply with a legal obligation, tax obligation, court order, or in connection with a legal claim;
- as necessary for the purposes of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as improving my shop operations and maintaining the security of my services.

3. Information Sharing and Disclosure
Customer information is important to my business. I share your personal information only for limited reasons and in limited circumstances, including:
- Etsy, as needed to provide my services and comply with Etsy’s Seller Policy and Terms of Use;
- shipping and delivery companies, so I can dispatch your order and provide delivery-related support;
- service providers, if necessary, such as accounting, tax, or business administration providers, only to the extent necessary to perform these services;
- law enforcement or other authorities, if required by law.

4. Data Retention
I retain your personal information only for as long as necessary to provide my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal, tax, accounting, and regulatory obligations. In general, I keep your data for up to 6 years.

5. Transfers of Personal Information Outside the EU
If I need to transfer your information outside the European Union, I will do so only where permitted by law and where appropriate safeguards are in place.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. These include:
- the right to be informed;
- the right to access the personal information I hold about you;
- the right to correct, restrict, or delete your personal information;
- the right to object to my processing of your data;
- the right to data portability;
- the right to withdraw consent, where processing is based on consent;
- the right to lodge a complaint with your local data protection authority.

7. How to Contact Me
For the purposes of EU data protection law, I, maceyetsy, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy Messages.