Announcement
Can't see exactly what you want? Maybe you need something a bit bigger or smaller to fit you better. We make all of our silk accessories in house so just contact us with any custom requests. To avoid overproduction we usually sew small batches so if you want more items than are showing as available, just drop us a message and we'll get your quantities in stock.
My regular posting days are Tuesdays and sometimes Fridays. Please only message me about Etsy orders through Etsy.
You can keep up to date and receive exclusive offers and discounts by signing up to our newsletter here http://eepurl.com/bTvdjv
Featured items
Items
All Items
Reviews
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Roch on Mar 15, 2024
5 out of 5 starsLovely scrunchies. I'm a repeat customer and will always purchase from yourselves. Thank you :)
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Martin on Mar 3, 2024
5 out of 5 starsExcellent quality item, timely delivery, couldn't be happier :)
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Imogen on Feb 7, 2024
5 out of 5 starsThis item wasn't in the shop, but I wanted a ribbon in this colour. The shop owner was very helpful to me and responded quickly when I requested it. Also, it was pretty fast considering she had to make it from scratch. I'm very happy with it since it is a beautiful ribbon!
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Drew on Feb 3, 2024
5 out of 5 starsArrived a little late but gorgeous gift
Jo responded on Feb 4, 2024
Thank you for your review and I'm sorry to hear your order arrived a bit late. Shipping estimates are estimates only but if you message me before ordering, I am always happy to advise on the best shipping option to arrive faster for you :)
About MilleSaisons
Handmade silk accessories
Shop members
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Jo Norton
Owner
Jo started Mille Saisons in 2016 after studying Fashion at Kingston University combining her love for silk and scrunchies.
Production partners
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Machine Embroiderers
Hull, England
These embroiderers use machines to add my designs to t shirts.
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Enamel pin producer
Middlesbrough, England
We provide the design and details and then pin company produces the pin.
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UK garment manufacturer
London, England
Our factory is based in London so we can visit and check on production.
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Phone case and product printer
Rotherham, England
Our printer prints phone cases to order for you and ships directly to you.
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Kate Gwilliam
United Kingdom
Kate uses a vintage Singer 102w107 sewing machine to create her embroideries. This is commonly referred to as an Irish Embroidery and Kate’s machine is called Suzy. Each embroidered piece is created entirely freehand on the machine, using the needle as her pen.
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UK garment manufacturer
London, England
Our factory is based in London so we can visit and check on production.
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Jewellery Supplier
Guangxi, China
Jewellery Supplier
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Comb manufacturer
Yiwu, China
Our comb manufacturer uses cellulose acetate to create these pretty combs
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
Terms & Conditions and Right of Withdrawal
More information
Frequently asked questions
Gift wrapping and packaging
We wrap all our items together with tissue. If you would like items wrapped separately for presents, please let us know.
Chokers and eyemasks come in ribbon sealed boxes. When you order more than one of these items, we always mark the colour inside using pencil so you can make sure you give the correct colour!
All orders are sent in paper or cardboard packaging. Most orders fit in our letter box friendly pink cardboard boxes sealed with paper tape. Orders that do not fit in our pink boxes are sent in larger brown paper envelopes. Inside your order is wrapped in tissue paper.
Custom and personalised orders
We are able to create hair accessories in a wider range of colours subject to a minimum order starting from 20 scrunchies. Please contact us for more information.
Colours and quantities
While we work to ensure that the colours shown are accurate, due to variances in computer monitors please be aware that the colours may vary. Silk batches may also vary slightly in colour.
I am always happy to send out fabric colour swatches for the cost of the stamp, just send me a message.
All listings are for one product only unless larger quantities are specified.
Shipping estimates
Shipping estimates for abroad are based on your order entering your country. Please be aware that orders may take longer to be processed through customs.
Please be aware that shipping estimates are estimates only. If you require faster shipping, please get in contact for a courier quote.
Orders will be sent to the address provided so please ensure this is correct as I cannot be held responsible for any orders that do not arrive due to incorrect addresses.
Items are not considered lost by the mail service until 10 working days after the estimated arrival date within the UK, after 25 working days for European orders and 32 working days for the rest of the world. Lost orders will only be refunded after the completion of a signed statement.
Returns
Please message Mille Saisons to organise your return within 14 days of delivery.
Returned items are your responsibility until they have arrived back and must be returned in the same condition as they arrived. We recommend you use recorded delivery as we cannot offer refunds for items that do not reach us. The original postage cost will be refunded (for shipping upgrades, the cost of standard shipping will be refunded). We will only refund the return postage costs for damaged items.
Please send returns with a note of your order number inside and mark returns on the package as a returned item as customs fees from failure to do so will be deducted from the refund.
Custom orders are exempt unless faulty.
millesaisons.co.uk/returns-policy
Cancellations
You have the right to cancel an order within 14 days of ordering as per the Consumer Contracts Regulations. If your order has already shipped then you will need to return it for a refund. Please note that your order may have already shipped as dispatches can take 24 hours to be processed.
Tracked Shipping
I have always tried to offer a range of affordable shipping options but unfortunately I have had to change all international shipping over to tracked as Etsy have changed their delivery settings. Tracked shipping does cost a bit more but also tends to be quicker. If you would like to use untracked shipping, please message me to set up a custom order with this option.
Caring for your silk and gold plated jewellery
We use a silk spandex mix because it has a better handle and a little extra stretch which makes a more durable fabric. We recommend a cool and gentle hand wash if you need to wash your accessories. For detailed cleaning instructions, please visit https://www.millesaisons.co.uk/silkcare
Our silk is dyed with AZO free dye and is SGS certified.
As gold plated jewellery can tarnish or fade over time, we recommend avoiding getting your pieces wet and contact with skin and hair products. Jewellery should be stored in a clean, dry place and separately to avoid scratches and to extend the life of the gold plating.
Stock availability
Can't see exactly what you want? Maybe you need something a bit bigger or smaller to fit you better. We make all of our silk accessories in house so just contact us with any custom requests. To avoid overproduction we usually sew small batches so if you want more items than are showing as available, just drop us a message and we'll get your quantities in stock.
Please send me a message for more information on wholesale orders as well.
Discounts and offers
Discount codes cannot be used on sale items, introductory prices, made to order and custom items, face masks or sets with a value saving already applied.
Mailing list subscription discount code can only be used once per person and discounts cannot be applied after an order has been placed.
Seller details
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