pinseries

Each canvas listing is for one physical, gallery-wrapped canvas print, not a digital download. The canvas is stretched over internal wooden stretcher bars and is approximately 1.25 inches deep. Furniture, decorative items, and outer frames shown in room mockups are not included unless the listing specifically states otherwise. Mounting hardware is included.

Please review the exact dimensions listed for each available size and mark them on your wall with painter’s tape before ordering. Room mockups are styling examples and may not represent exact scale. If you are deciding between two sizes, message me with your wall dimensions and I will gladly help.

I work carefully to represent each artwork accurately. However, screen settings, brightness, room lighting, and the printing process can produce slight color differences. If matching a very specific wall or décor color is essential, please contact me before ordering.

Every canvas is made to order. Production typically takes 2–5 business days before shipping. The most current estimated delivery window is shown by Etsy on the listing and at checkout. Tracking will be added to your Etsy order once the canvas ships. Delivery dates are estimates, so please order early for gifts or special occasions.

Cancellation requests must be sent within one hour of purchase. Because production can begin quickly, changes or cancellations cannot be guaranteed after that window. If you entered an incorrect address, contact me immediately; the order may need to be canceled and placed again before production starts.

Non-personalized canvases may be returned if you contact me within 7 days of delivery and ship the item back within 30 days of delivery. The buyer pays tracked return shipping, and the canvas must be returned unused and in its original condition. Direct exchanges are not offered; you may return an eligible item and place a new order. Please contact me before sending anything so I can provide the correct return instructions.

Please contact me through Etsy as soon as possible and include clear photographs of the entire canvas, the specific problem, the packaging, and the shipping label. Keep the canvas and packaging until the issue is resolved. Once the problem is confirmed, I will arrange the appropriate replacement or refund. Please do not return or discard anything unless instructed.

Many designs can be personalized or adjusted. Before ordering, send me the listing link, desired size, and the exact change you have in mind. I will confirm what is possible, the price, and whether additional production time is required. Approved personalized orders are final sale unless they arrive damaged, defective, incorrect, or materially different from what was agreed upon.