ThePixiePlaceShop

The Pixie Place

Pensacola, Florida
| 15,402 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

Announcement    𝗦𝗢𝗟𝗗 𝗢𝗨𝗧 𝗜𝗧𝗘𝗠𝗦
If you see an item on social media or elsewhere but don't see it listed in the shop, then it's currently sold out. Feel free to message us any questions about when sold out items will return to the shop!

𝗦𝗛𝗢𝗣 𝗥𝗘𝗠𝗜𝗡𝗗𝗘𝗥𝗦
𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠:
You will receive a tracking number for your order once we have shipped your item(s). Please note that we see the same tracking details you do! We pride ourselves in quickly shipping orders, but you may occasionally experience delays with USPS. If you have an issue with shipping that results in your package being lost or delayed, please open a case online with USPS and send us a message. We will do our best to help the situation, but we are not responsible for orders delayed or lost due to USPS.

𝐅𝐀𝐐'𝐬:
Scroll down for answers to FAQs, and feel free to message us with any additional questions! Follow us on Instagram @thepixieplace for more!

Announcement

Last updated on Jan 20, 2024

𝗦𝗢𝗟𝗗 𝗢𝗨𝗧 𝗜𝗧𝗘𝗠𝗦
If you see an item on social media or elsewhere but don't see it listed in the shop, then it's currently sold out. Feel free to message us any questions about when sold out items will return to the shop!

𝗦𝗛𝗢𝗣 𝗥𝗘𝗠𝗜𝗡𝗗𝗘𝗥𝗦
𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠:
You will receive a tracking number for your order once we have shipped your item(s). Please note that we see the same tracking details you do! We pride ourselves in quickly shipping orders, but you may occasionally experience delays with USPS. If you have an issue with shipping that results in your package being lost or delayed, please open a case online with USPS and send us a message. We will do our best to help the situation, but we are not responsible for orders delayed or lost due to USPS.

𝐅𝐀𝐐'𝐬:
Scroll down for answers to FAQs, and feel free to message us with any additional questions! Follow us on Instagram @thepixieplace for more!

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Han and Mace

Contact shop owner

Han and Mace

Reviews

Average item review
5 out of 5 stars
(3845)
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About ThePixiePlaceShop

Sales 15,402
On Etsy since 2017

To all who come to this happy place, welcome! We're all pixie dusted here.

Production partners

  • Arrow Embroidery

    Pensacola, FL

    Arrow Embroidery screen prints many of our items Arrow also does the embroidery on our embroidered items.

  • Satisfactory Printing

    Athens, GA

    Satisfactory Printing screen prints many of our items.

  • Stickermule

    Latham, NY

    Stickermule is an online company that that sells premium, custom vinyl stickers.

  • Unique DTG

    Orlando, FL

    Unique DTG is a screen printing and DTG business in Orlando, FL.

Shop policies

Last updated on May 1, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

WHEN WILL MY ITEM SHIP?

Your item will ship within 3-5 business days. Preorder items typically ship within 3 weeks of purchase. You will receive a confirmation email when your item is on the way!

HOW WILL MY ITEM SHIP?

Your item will ship USPS FirstClass or Priority Mail depending on weight.

WHAT IF THERE’S A PROBLEM WITH SHIPPING?

We pride ourselves in quickly shipping orders and are not responsible for any delays or lost packages due to USPS. If you have a shipping issue that results in your order being lost or delayed, please open a case with USPS online and notify us by sending a message on Etsy. Please note that we see the same tracking details that you do. The quickest way to track down your package is to open a case with USPS.

WHERE ARE YOUR PRODUCTS MADE?

We work with several small businesses in Florida to print and embroider our apparel. Sticker Mule is our supplier for stickers.

DO YOU OFFER RETURNS AND EXCHANGES?

Yes! To return an item, you must contact us within 3 days of receiving your order. The item must be in the same condition as when you received it. We will not refund the cost of shipping, nor will we cover shipping costs to return the item. Hats, pre-orders, stickers, and sale items are NON-RETURNABLE.

The quickest way to exchange an item is to contact us within 3 days of receiving your order, return the item, and then place a separate order for the new item.

WHAT IF MY ITEM ARRIVES DAMAGED?

We diligently check every product before listing it and sending it out, but we do not always catch minor quirks or flaws. If you are unhappy with the quality of your item, please immediately notify us by sending us a message on Etsy. We will do our best to correct the situation!

HOW DO I BEST CARE FOR MY PIXIE SHIRT?

To preserve your shirt, wash it on cold inside out. Dry it on low heat.