CottonworksAU is taking a short break
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Os and Meiy
Owner
A husband and wife team, Os and Meiy are both creative individuals with a passion for creating handmade products in art and craft making. Os does all the sewing (yes he does!) while Meiy takes care of supplies and order fulfillment.
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Frequently asked questions
How do I prevent my face mask nose wire from snapping?
Shape nose wire around your nose when you first wear it. After removing, do not bend or unbend it again. Leave shape as it is when putting in the wash. Handwash or light machine cycle only. Nose wires are made of soft aluminium for your comfort and safety. Repeated bending may cause them to snap or break.
Why have I not received my product?
We use Australia Post for all our deliveries. Due to the impact of COVID-19 restrictions around the country and high volumes of online shopping, deliveries are taking longer than usual. Please check Aus Post website for updates on possible delays or disruption.
Where can I find information on tracking of my product?
If you selected 'Standard Delivery' at checkout, there will be no tracking information for your product. Kindly select 'Standard with tracking' if you'd like to track your parcel or 'Express with tracking' if you wish for express delivery.
Heatpacks: Fire and burn hazzard
Overheating or inappropriate use of wheat bags or eye pillows may result in injury or fire. Do not heat product in gas or electric oven. Heat using microwave only for no more than time indicated on label. Product will be hot after heating. Always check temperature before using on skin. Heated product can burn skin. Allow to cool completely before reheating. Do not place heated product under bedding or cover. Do not discard instruction label.
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