Privacy Policy – SpiceBook
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can review Etsy’s Privacy Policy to learn more about how Etsy uses your information.
1. Personal Information I Collect
To fulfill your order, you must provide me with certain information (which you authorize Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information
Details of the product you’re ordering
For physical products, this information is used to produce and ship your order.
For digital products, this information is used to deliver your digital files and provide customer support.
You may also choose to provide additional personal information if you contact me directly (for example, with a question about your order).
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to perform my services, such as fulfilling your order, delivering digital products, responding to messages, or providing customer support
Compliance with legal obligations, including tax, accounting, or regulatory requirements
Legitimate business interests, such as improving my services, managing my shop, and complying with Etsy’s Seller Policy and Terms of Use
Consent, if you choose to provide it (for example, contacting me directly); you may withdraw your consent at any time
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.
Service providers: I use trusted third-party partners to fulfill physical orders, including Printify, which works with production partners located in the United States. I share only the information necessary (such as your name and shipping address) to fulfill and ship your order.
Legal compliance: I may collect, use, retain, and share your information if required to comply with applicable laws, legal processes, or government requests, or to protect my rights and the safety of my customers.
4. Data Retention
I retain your personal information only for as long as necessary to provide my services and as described in this Privacy Policy. However, I may be required to retain certain information to comply with legal, tax, or regulatory obligations, resolve disputes, or enforce agreements.
In general, I keep personal data for up to 4 years, unless a longer retention period is required by law.
5. Transfers of Personal Information Outside of Canada or the EU
My shop is based in British Columbia, Canada, but I may store and process your information through third-party services located in other countries, including the United States (for example, Etsy and Printify).
As a result, your personal information may be transferred to jurisdictions with different data protection laws. These transfers are necessary to fulfill orders and provide services through Etsy, and are handled using legally recognized safeguards where required.
6. Your Rights
If you reside in certain territories, including the EU, you have rights regarding your personal information. These may include:
Access: You may request a copy of the personal information I hold about you.
Correction or deletion: You may request that your personal information be corrected, restricted, or deleted, subject to legal obligations.
Objection: You may object to certain uses of your information based on legitimate interests or withdraw consent where applicable.
Complaint: If you reside in the EU, you have the right to lodge a complaint with your local data protection authority.
7. How to Contact Me
For the purposes of data protection laws, I, Emily, owner of SpiceBook, am the data controller of your personal information.
If you have any questions or concerns about this Privacy Policy or how your information is used, you may contact me through Etsy Messages.
If you would like to access, correct, or delete personal information held by Etsy, you may also contact Etsy directly through their Help Center.
