EnchantedGiftCompany

Haverfordwest, Wales

16.5k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (2.8k)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (2.8k)
16.5k
sales
5 years
on Etsy
16.5k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (2.8k)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (2.8k)
16.5k
sales
5 years
on Etsy
16528 Sales

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Announcement

Last updated on 03 Oct, 2026
The Enchanted Gift Company

Contact shop owner

The Enchanted Gift Company

Reviews

5.0 (2768)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About EnchantedGiftCompany

Personalised gifts for all occasions, made in Wales.

Sales 16,528
On Etsy since 2020

Personalised gifts for all occasions, made in Wales.

Personalised printed gifts and cards for all occasion, handmade in Wales.

Shop members

  • shop-member-photo
    Perry

    Owner

    Hi, I am Perry, joint owner of The Enchanted Gift Company. I set up the business with my partner Sam she suffers from various vision and health issues but is still very passionate about making an accessible online shopping business for everyone.

Shop policies

Last updated on 19 Jun, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

More information

Last updated on 17 Dec, 2025

Frequently asked questions

Custom and personalised orders

All our items are made to order using high quality blanks. We use the latest technology to print our items in house. Everything we make is crafted with care.

Custom and personalised orders are sadly not available to return or exchange unless damaged, defective or incorrect due to no fault of your own.

If you would like a custom order and you can't see what you would like on our store - please do contact us, we will be more than happy to help or accommodate your requirements.

Delivery

All our items are sent via first class signed for with Royal Mail as standard. We are dispatching orders in date order as quickly as we can. We are unable to control any postal delays occurring with in Royal Mail due to the current pandemic.

What Is Your Return Policy?

Returns are accepted if the item arrives damaged, defective or incorrect due to no fault of your own. You can then return for a replacement, or have a full refund.

Our items are made to order and are personalised - therefore exchanges are not permitted.

Please notify us as soon as possible if you notice any problems with your order - I will aim to respond and rectify as soon as possible.

If you need to return an item based on the terms and conditions above - please contact us within 7 days of receiving your item(s), you then have a further 30 days to ship the item back to me.

As above buyers are responsible for return postal costs.

What Happens If I Change My Mind?

Our Items are put into production promptly - therefore you have 1 hour to change or cancel your order.

Please contact us regarding cancellations or changes.

This also includes any spelling mistakes. Please check through your order confirmation as once the item is printed and made we are unable to change it.

Customer Confidentiality

As the sole business owner and trader, we are two people with access to your personal photographs and sensitive information.

This will not be shared without prior consent.

In some case we would like to showcase some of our best work - but in this instance we would contact you before to gain permission.

Addresses are secure - meeting all GDPR requirements, they are not shared with any other third party besides the courier service who handles and delivers your item(s)

Seller details