Announcement
PLEASE NOTE: DELIVERY DATES PROVIDED AT THE TIME OF CHECKOUT ARE ESTIMATED ONLY AND NOT GUARANTEED UNLESS YOU HAVE UPGRADED TO A GUARANTEED SERVICE.
UK: The Royal Mail is generally back to normal, but delays can happen from time to time. If your order is urgent, please upgrade to the Guaranteed Next Working Day Express option at the checkout. I AM UNABLE TO GUARANTEE 1ST CLASS OR 2ND CLASS ESTIMATES.
INTERNATIONAL ORDERS: There are still issues at the border of certain EU countries following Brexit which is causing delays to mail delivery. Please allow 2-4 weeks. The rest of the world is generally processing mail in good time but please contact us if you need your order in a hurry and we will advise of potential delays. Please allow 2-4 weeks for your order to arrive.
Thank you.
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Reviews
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Abby on 24 Mar, 2024
5 out of 5 starsI love this, ordered both sizes as wasn't sure which one to choose
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Katie on 29 Mar, 2024
5 out of 5 starsGreat quality ribbon which will be great for my sisters wedding
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Helen on 28 Mar, 2024
5 out of 5 starsTop quality tape delivered so fast, thank you. Perfect for wrapping my inner embroidery hoop 🥰
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Frequently asked questions
Shipping
I aim to ship all orders within 1-2 business days. All orders for the UK are sent via Royal Mail 2nd class post as standard. 1st class and signed for options available at the checkout.
International orders are sent via Royal Mail International Standard service (no tracking number) and estimated delivery times are shown in the Shipping Policies section. These are not guaranteed and can be take longer to arrive. Please contact us for time sensitive orders. For tracked orders please upgrade to "Tracked & Signed" at checkout.
Please ensure your address is correct as orders are now transferred directly to Royal Mail to process address labels - sorry but I am not able to refund orders sent to incorrect addresses.
Custom and personalised orders
I happily accept requests for custom orders should you require a smaller or larger length of ribbon/twine or a different quantity of buttons. If I have the items in stock they will be shipped according to my usual policy. If I need to order in stock for you, I will let you know when you can expect delivery.
Sizing details
1 metre = 1.1 yards
1 yard = 0.9 metres
Sizing details
Do multiple ribbon lengths come as a continuous piece?
Yes, if I have enough in stock. I will always try and cut a single continuous piece is I can. However there are times when stock is low when your ribbon may come in separate pieces, but this is rare. The only other time pieces come in more than one piece is if you order more than comes on a new reel. Most reels are 20m or 25m in length so orders over this amount will always be in two lengths.
Will I need to pay tax for an order going to the EU?
Yes - Following Brexit, Sales Tax for individual EU countries is now being collected directly by Etsy at the point of payment and will be clearly highlighted for you at checkout. A CN22 customs label is attached to your order which states how much sales tax has been collected and provides Etsy's ISO number as proof of collection. Buyers are responsible for any further charges applied during transit. Mail is now also subject to customs checks whilst entering the EU. Please expect further delays.
Do you offer a next day delivery service?
Yes, for orders placed before 12 noon UK time, which will be shipped the same day for delivery the next working day. Orders placed after this time will be sent the following day for guaranteed delivery in 2 business days time.
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