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Please confirm your shoe size sending your foot measurement photos.
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Reviews
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Diana on 22 Apr, 2024
5 out of 5 starsAsked a lot of questions to make sure I got exactly what I wanted. Great customer service and product is as described!
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Isabella Rodriguez on 09 Apr, 2024
5 out of 5 starsThese shoes are just gorgeous! Words don’t do it justice. Absolutely in love and can’t wait to wear these for my wedding in October!!
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Heather on 02 Apr, 2024
5 out of 5 starsShoes are stunning and I can't wait to wear them at my wedding!
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Cynthia on 22 Mar, 2024
5 out of 5 starsMy wedding shoes are absolutely perfect! They are so gorgeous, well crafted, attention to detail is excellent. The seller is very easy to work with. They are so unique! I am so glad I ordered them.
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Linaka on 18 Mar, 2024
5 out of 5 starsThey did an amazing job, answered all of my questions and helped me get the dream shoes for my wedding.
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Simona on 04 Mar, 2024
5 out of 5 starsI'm so happy with my wedding shoes!! Rana was so helpful and the shoes fit perfectly and are incredibly comfortable! I really look forward to my wedding day!!
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Rachel on 29 Feb, 2024
5 out of 5 starsWonderful service, Rana kept me updated the while way with pictures and drafts to make sure everything was perfect. The shoes fit nicely and came with little inserts to make them fit perfectly (I have weird feet), and they're wonderfully personalised!
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Claire on 28 Feb, 2024
5 out of 5 starsI ordered a wonderful pair of shoes to wear for my wedding day and had quite a few specifics that needed to be met, such as heel height and what I was looking for design/material wise. Rana couldn’t have been more helpful - She sent me pictures of the shoes when they were ready from the atelier and kept me updated through the process. I was extremely happy with the time and care taken with the design on them and was very impressed with how quick the delivery was when my shoes were ready given the distance they had to travel. Excited to wear my shoes for my wedding now and thank you again Rana for all of your help. 😀
About KUKLAfashiondesign
KUKLA Shoes is happy to meet you!
Shop members
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Rana ÖZTOK
Owner, Designer, Photographer, Dispatcher
I've been designing shoes for my brand KUKLA since 2010. After graduating from Mimar Sinan Fine Arts University's Fashion Design department, I decided to start this business to offer personalized shoes that you can't easily find everywhere else.
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Yunis Aygün
Maker
You can see us with my shoemaker Yunis Aygün in front of our stuido in İstanbul. He is the producer of all KUKLA shoes. He has been working as a shoemaker for over 30 years now and we've been partnering since 2012 to make these pretty shoes for you.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
All KUKLA shoes are custom designed bespoke items. Please contact me before ordering, and let me know your ideas about design&colours, also check our availability of sizing&timing.
Personal details are what makes your shoes unique; so we love to add personal touches! Your names and wedding date can be incorporated on the design, a short poem or special quote can be added. Your wedding theme and color scheme, your wedding cake and invitations can be my inspiration to design your unique bridal shoes. Feel free to share your ideas and visuals to get started!
I make sketches to show you the layout and coloring before we start making your shoes, and I always share photos while painting them, so you can add or change details later as well. :)
SIZING INFO
We work with Eurpoean shoe sizes here and the size conversion chart can be found on the last photo of each listing. However, shoe size conversions from US/UK/AU to EU can be tricky, therefore it's best to continue with your foot measurements. You can see how-to-measure tips on the 2. last picture of each listing, please send us your foot measurement photos as well as letting us know your usual shoe size. If the foot measurements aren't provided, we'll produce the shoes in the size you ordered, unless requested otherwise. In this case it's buyers responsibility to ship the shoes back to us if they don't fit, covering the return shipping costs. A replacement pair can be offered for half price instead of shipping the 1st pair back.
CANCELLATIONS& RETURNS & EXCHANGES
We accept cancellations within 4 days upon purchase, if a cancellation is requested after this period please understand, we can't make a full refund.
If you'd like to exchange or return the shoes, please contact me before shipping them back. Custom handpainted designs are non-refundable, but other products can get exchanged or returned, provided that they are sent in new condition. Shoes must be sent in original box, including the invoice in an envelope in the box and all parcels must be declared as sample or gift at 5USD/EUR. You will get a full refund except the return shipping cost, once the item is received back here undamaged. Please understand, we can not accept refunds if your return shipment doesn't qualify these conditions.
DELIVERY INFO
US&AU&CA&DE orders are shipped with DHL which offers fast delivery and easy tracking.
Orders from GB&EU and other countries are shipped with the Turkish post office. Once transferred abroad they will be delivered by the post office of the recipient country. Tracking info is always provided.
If the address is insufficient or incorrect, delivery delays will occur so please provide your full address&phone number. In case nobody is at the address when delivery is attempted, you should pick up your parcel from the nearest office. Please remeber that it is buyers responsibility to track their shipment and arrange redelivery/ pickup with the post office.
Some countries may not accept certain goods for import, that's why we can't ship to Mexico.
Seller details
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