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Last updated on 11 Apr, 2024
Reviews
5.0
(468)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Emma on 25 Mar, 2026
5 out of 5 starsGreat customer service. Simon was very helpful and answered messages instantly! Great quality. Quick postage. I would recommend RusticSimon and would definitely buy from the seller again.
Simon responded on 31 Mar, 2026
Thanks Emma for the great photo & review. Don't hesitate to get in touch if there is anything else I can help you with. Regards Simon
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Paul on 23 Mar, 2026
5 out of 5 starsThese brackets look even better in real life, and I look forward to using them to mount shelves in the near future. Simon was also incredibly helpful, answering all my queries and keeping me updated on the status of the order. An excellent experience.
Simon responded on 24 Mar, 2026
Thanks Paul. Can't wait to see a photo once installed. Regards Simon
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Etsy buyer on 17 Mar, 2026
5 out of 5 starsVery happy with the wooden boards that I bought from Simon. They were packaged carefully and arrived quickly. I chose to stain them but they looked great as they were. I would definitely recommend and buy again.
Simon responded on 17 Mar, 2026
Thanks Maya. You've done a great job turning them into shelves. Thanks for taking the time to send a photo and leave a review Regards Simon
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Samantha on 10 Mar, 2026
5 out of 5 starsAbsolutely love my new mantle cover which has completely transformed my fireplace. Simon kept in touch with me throughout the order process and it was received as promised extremely well wrapped. Would have no hesitation in recommending or returning to order from him again. Thanks Simon 😊😊
Simon responded on 10 Mar, 2026
Thanks Samantha. It looks lovely in your home. I really appreciate you taking the time to send me some photos and leave a review. Thanks again, Simon 🙂
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Kelly on 06 Feb, 2026
5 out of 5 starsThrilled with the mantelpiece cover. Beautifully crafted, perfect fit and great quality. Its totally changed the look of my fireplace and saved me having to spend £100s replacing it!
Simon responded on 08 Feb, 2026
Thanks Kelly. Appreciate you taking the time to leave a review. Glad you're happy with it ☺️
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Kavita on 05 Feb, 2026
5 out of 5 starsSimon’s customer service was extraordinary. He was very patient with all my questions and guided me to the right item link to place an order. He clarified my custom requirements before he got started. Excellent turnaround time on delivery, much sooner than expected. The window sill cover looks fantastic and fits perfectly. Highly recommend Simon!
Simon responded on 08 Feb, 2026
Many thanks. I'm glad it fits and you're happy with it. Thanks again Simon
About RusticBySimon
Sales
1,798
On Etsy since 2019
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Feel free to check out my Facebook & Instagram pages ❤️
Shop members
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Simon
Owner
Hello my name is Simon & I live in Chorley, Lancs. If you have any questions don't hesitate to get in touch. rusticbysimon@gmail.com is my email, if you'd prefer to contact me on there. Instagram - @rusticbysimon FB/ TikTok - Rustic by Simon
Shop policies
Last updated on 17 Jun, 2020
Delivery
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 3 hours of purchase