Announcement
Handmade small business from Merseyside.
I hope you find what you're looking for, if not we would be happy to help. Simply request a custom order and we can try our best to accommodate you.
Products are personalised using self adhesive vinyl. It has an indoor and outdoor life of 3 years.
Please do message us If you would like to purchase more than one product as we can combine the postage and save you some money.
Terms & Conditions
Please read carefully, When you place an order that is you agreeing and understanding the terms and conditions.
1. No refunds or exchange accepted.
2. Provide full details before personalisation including capital letters and spaces
4. If you miss your parcel and it’s returned back to sender after 18 calendar days of being at your local Royal Mail office, it is the buyer’s responsibility to pay for it to be reposted.
4.Tanya’s Treasures is not responsible for any damage once posted.
5. Payment is required when ordering.
6. Item will be dispatched within 1-2 weeks.
7. All items are sent via Royal Mail second class signed, which can take up to two weeks to receive or longer during festive periods or via Hermes UK.
8. If buyer accidentally provides wrong details for item, it will be their responsibility and may incur a charge to change the personalisation.
9. If buyer wants an exchange under special circumstances then buyer pays for postage to return original item. Product has to be returned if buyer wants to exchange. Exchange within 7 days of receiving product.
10. If product sent back has been damaged due to buyer’s lack of care, exchange will be revoked.
11. If product is lost or damaged during posting for exchange. Buyer pays for any loss incurred.
12. If buyer changes their mind after personalisation has already been done on product, buyer pays for any changes made.
13. Buyer must ensure they collect item from Royal Mail sorting office within 18 calendar days if they have missed their parcel, If buyer does not receive parcel within 7 working days of it being posted. It is the buyer's responsibility to contact the seller to enquire about their parcel.
14. If parcel is sent back from Royal Mail due to no collection within 18 calendar days, Buyer is responsible for paying a further P&p fee for parcel to be sent back again.
15. Parcels sent via Hermes, the courier will attempt to deliver the parcel three times before returning it back to the sender. Please ensure you are available to collect the parcel. If the parcel will need to be re-sent, buyer will need to pay for the re-delivery fee.
16. Please note photos of products will be used to advertise, however any personal photographs will NOT be published on our listings following GDPR regulations. They will always be edited to comply with privacy regulations.
17. Buyer can only cancel within 12 hours of ordering, once order is in process, buyer cannot cancel and will be charged.
Any problems, please do get intouch.
Featured items
Items
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Reviews
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Abigail on 01 Feb, 2024
5 out of 5 starsVery nice item match the description excellent seller
TanyasTreasuresx responded on 01 Feb, 2024
Thank you for the lovely feedback 😊
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Rob on 17 Jan, 2024
5 out of 5 starsPerfect way to remember a lost pet
TanyasTreasuresx responded on 01 Feb, 2024
Thank you for the lovely feedback 😊
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Karen on 17 Jan, 2024
5 out of 5 starsI am so pleased with my photo frame. It has exceeded my expectations. I knew it would be lovely but not this great!!!
TanyasTreasuresx responded on 17 Jan, 2024
Thank you so much for your lovely feedback Karen, it’s much appreciated 😊
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Hilary on 13 Jan, 2024
5 out of 5 starsA gift for a friend who loved it
TanyasTreasuresx responded on 14 Jan, 2024
Thank you for the lovely feedback 😊
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Emily on 03 Jan, 2024
5 out of 5 starsGreat item, really pleased with it, thanks
TanyasTreasuresx responded on 14 Jan, 2024
Thank you for the lovely feedback 😊
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Julie on 02 Jan, 2024
4 out of 5 starsReally pleased with the baubles for our beloved pets who both died within 3 weeks of one another.
TanyasTreasuresx responded on 14 Jan, 2024
Thank you for the lovely feedback 😊
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Lara on 30 Dec, 2023
5 out of 5 starsGreat memorial for Christmas, thank you so much
TanyasTreasuresx responded on 14 Jan, 2024
Thank you for the lovely feedback 😊
About TanyasTreasuresx
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Where is my order?
Due to multiple Royal Mail strikes, your order may be delayed. Please note all orders were dispatched on time but the delay is due to the delivery service.
Seller details
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