Announcement
Welcome to Helios Gold on Etsy
We are a small business passionate in the creation of high quality handmade jewellery. We are continually designing and innovating new products to share with you, using our passion and creativity to make stunning jewellery which you'll love. Our entire creation process is 100% handmade. Find beautiful solid gold handmade jewelry for women that is dainty, minimalist, and affordable, with a 25% sale going on now. We are so glad to witness all your happy moments with our 14k, 18k and 8k solid gold rings, earrings, necklaces, and pendants. We work tirelessly to make more women happy with our minimalist solid gold jewelry pieces. We hope that we can make you and your loved ones happy with our pieces.
If you want any custom orders, please leave a message through Etsy convo. It will be our pleasure to turn your ideas and dreams into a reality.
If you have any other questions with the products, please feel free to contact us. We are really assertive about quick response.
We provide free and express shipping on all orders and worldwide.
Helios Gold
Featured items
Items
All Items
Reviews
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finn2009 on Apr 23, 2024
4 out of 5 starsThis is a very dainty necklace. It’s exactly what I was looking for. It would make a great gift.
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April on Mar 25, 2024
5 out of 5 starsI love my beautiful ring! It fits perfectly and seems to be very high quality. I cannot wait to wear it for years to come!
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Alisha on Feb 20, 2024
5 out of 5 starsThe ring is so beautiful! The shipping was fast! I plan on keeping this shop in my favorites for more jewelry in the future.
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Jennifer on Dec 30, 2023
5 out of 5 starsOmgoodness I’m in love with this necklace! I’ve been looking for something dainty but big enough to see the beautiful colors of my grandchildren’s birthstones! Thank you ☺️
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Cherie on Dec 16, 2023
5 out of 5 starsBeautiful work. I search for a plain gold chevron all over. This is perfect.
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Greengirl on Apr 25, 2024
5 out of 5 starsVery nice ring, great communication with the seller, quick delivery!! Highly recommended!!
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Andrea on Apr 24, 2024
5 out of 5 starsvery communicative seller. arrived very quickly and exactly as described
About HeliosGoldJewelry
Story of HeliosGoldJewelry
Shop members
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Alpay
Owner, Designer
Hello, I'm Alpay. I live in Istanbul. I make jewelry designs. I continue our family's legacy by flourishing. My aim is to deliver my designs to all countries of the world. Your satisfaction and happiness with my products is very important to me.
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Arman
Production Manager
Hello, I am Production Manager. I have been working in the field of jewelry production for more than 13 years in the Grand Bazaar. I am here to produce products with the highest quality standards with all my knowledge and experience.
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Tolga A.
Shipper
Hi, I'm trying to get the packages to reach you smoothly and quickly. We are always striving for better.
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Alber S.
Stone Expert/Stone Setter
Hi, I am responsible for the quality of the stones, the selection and the setting of all the stones. I always strive for the best quality stones and the best quality workmanship.
Production partners
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Casting Workshop
Istanbul, Türkiye
They cast my designs with the gold kt and gold colour I want. They deliver the moulded product in a raw form.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Production Time
Since each piece is made-to-order, we ask that you allow 3-5 business days (excluding weekends) before we ship your order.
Shipping Methods
Ups Express Shipping/FedEx Express Shipping - 2-4 Business Day Delivery (Usually delivered on the 3rd day)
Customs and Import Taxes for International Orders
We are unable to estimate the actual import tax amount for every country. Therefore, buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs and the delay that may be caused by the cargo company due to the shipping stages.
Lost Packages
Please contact us immediately if you believe that your package was lost in transit.
Sizing details
The most reliable way is by visiting a jewelry store and letting them professionally measure your ring size.
All of our rings are made according to the U.S. jewelry standard sizes. Feel free to contact us for further information.
Can I cancel my order after placing the order? / Can I change my shipping address after placing the order?
You can cancel your order within the first 24 HOURS after your order is placed, after that 10% restocking fee will be applied to all canceled items. Each item is handmade so each cancellation in the middle of production is a loss for my small business.
An address change could be applied any time before your order has shipped. Please contact us directly on Etsy
Where is my order? / What if my order gets lost?
UPS take about 1 day to update tracking initially.
If the item has not been marked delivered and hasn't arrived within 15 days of shipment, we will REPLACE your order free of charge.
Orders lost in transit will be replaced, please do not request a refund for losses caused by the delivery company
Please note that Helios Gold Jewelry is not responsible for lost or stolen items once declared 'Delivered' by the delivery service
Warranty
Helios Gold Jewelry provide a 365 days warranty for all products. We claim that you will find excellent customer service in our shop. Please contact us in case of any inconvenience
Conditions for using your jewelry
Although we stand behind the craftsmanship of our jewelry, our pieces are delicate and not made to be worn during sports and activities such as cleaning and gardening
When wearing thin/dainty chain bracelets, take care to avoid getting them caught (e.g. on knit sweaters, blankets, or while searching for items in a purse or shopping bag, etc.) as this can damage your piece
Be sure to remove your pieces before sleeping and when applying cosmetics, perfumes, sprays, creams and oils.
Exchanges&Returns
Our customers have to contact us within 5 days after delivery to exchange or return the items, please briefly explain the reason for exchange&returns.
Please be sure that PERSONALIZED/CUSTOM ORDERS and DAMAGED ITEMS can not be returnable