We commit to building a company where all employees can share their unique gifts and do work that is purposeful, fulfilling, and beneficial for the world.
We want Etsy to be a model for a new kind of workforce, one driven by values and fueled by a common purpose. We’re creating an infrastructure that energizes our employees and connects them to one another, our community, and the company mission.
By the end of 2014 we had 685 employees. They work in nine offices around the world (plus 42 employees working remotely).
Berlin
Toronto
Melbourne
Dublin
London
Brooklyn
Hudson
San Francisco
Paris
Having a diverse workforce encourages creativity and collaboration, ultimately improving our processes and our product. We want the people who build our platform to mirror the diversity of the people who make up our global community. Learn more.
Our culture and engagement team partners with teams across the company to help all employees become leaders, solve problems mindfully, and share information generously.
Find out moreEach day we aim to follow the path that creates the most benefit for all in the days and decades ahead. This sense of purpose guides how we make decisions on everything from product launches to Eatsy, our company-wide meal program.
Find out moreOur Happiness Index measures how we’re delivering against our cultural ambitions. The Index evaluates employees holistically, with the understanding that their personal well-being and interconnection are as important as their relationship to the company. Through this annual study we gain a broad view of the health of the organization, and an understanding of where we can take actions to improve.
of employees feel aligned with our mission and values.
feel connected to the company and to each other.
The institutional categories of our Index measure our co-workers’ sense of belonging, community, connectedness to co-workers and leaders, and their opinions on company operations. Are our decisions in line with our values and shared transparently? Do employees feel they have agency to make changes, and the freedom to do their job to the best of their ability? Do they feel supported by the company?
Connectedness evaluates employees’ sense of connection to, and trust in, one another and the company. Etsy is growing rapidly, and a good deal of flexibility is required from our employees. Trust and a strong community create an important sense of stability in our ever-changing workplace. While the nimbleness of our company offers many opportunities, we understand that security and stability are essential for employees to do their best work.
This looks at how confident employees are in their managers and our senior executives.
This measures one’s perception of career mobility and the ability to gain new, professional skills.
This explores the extent to which employees feel they can suggest improvements and express criticism at all levels of the company. It also looks at how we take suggestions into account and learn from our mistakes.
This examines the degree to which employees feel they receive useful feedback on their work. It also looks at the degree to which employees feel the company acknowledges good work and addresses poor performance. The survey breaks this down to team level, which will inform work with specific departments.
Employee Engagement looks at how challenged and inspired employees are by their work, the level of enjoyment they get from their jobs, and if they see a future for themselves at Etsy.
This measures our operational transparency and how well we fulfill the company’s ideals.
Teamwork and collaboration looks at how well employees feel their teammates work together, and the degree to which different departments collaborate.
We offer our employees a lot of freedom to determine their own projects and work habits. In doing so, we recognize that clarity in one’s role is an important containment within which such freedoms can flourish. Job Clarity measures how well employees understand their responsibilities and the way in which their work contributes to the greater goals of the company.
This is a measure of employees’ personal investment in Etsy’s mission and values, and the degree to which they believe they are contributing to a greater purpose.
The workload questions asked how achievable employees feel their volume of work is, as well as the level of job-related stress they feel.
Our sellers are the heart and soul of Etsy. Getting to know them personally connects our employees to the purpose behind our work and helps ensure we are building for the long-term success of our community.
Find out more